spin ph Privacy Policy

When you register an account on spin ph, we collect personal information that is necessary to verify your identity, process transactions, and provide you with a safe and personalised experience on our platform. This includes your full name, date of birth, email address, mobile number, and residential address within the Philippines. We also collect financial information such as your preferred payment method and transaction history, which is required to process deposits and withdrawals in Philippine pesos. When you use our platform, we automatically collect technical data including your IP address, device type, browser version, and session activity logs — this helps us detect suspicious access and keep your account secure. If you contact our support team, we may retain records of that communication to help resolve your query and improve our service. We do not collect sensitive personal information beyond what is strictly necessary for account management, identity verification, and compliance with Philippine regulations. All data collected is stored securely and accessed only by authorised personnel with a legitimate need.

The personal information we collect is used primarily to operate and maintain your spin ph account, process your bets and financial transactions, and ensure that our platform remains secure and compliant with applicable Philippine laws. We use your contact details to send you important account notifications, such as transaction confirmations, security alerts, and updates to our Terms and Conditions or this Privacy Policy. Your data may also be used to verify your age and identity as required under responsible gaming obligations, and to detect and prevent fraud, money laundering, or other prohibited activities on the platform. We may analyse aggregated, anonymised usage data to improve the performance and features of our platform — this analysis does not identify you personally. We do not use your personal information to send unsolicited marketing communications without your consent, and you may opt out of any optional communications at any time by contacting our support team. Your data will not be sold, rented, or traded to any third party for their own marketing purposes under any circumstances. Any use of your data beyond what is described in this policy will only occur with your explicit consent or as required by law.

spin ph does not sell or share your personal data with third parties for commercial purposes. However, there are limited circumstances in which we may need to disclose your information to trusted partners or authorities. We work with payment processors and identity verification providers who require access to certain personal data in order to complete transactions and confirm your identity — these partners are bound by strict confidentiality agreements and are only permitted to use your data for the specific purpose for which it was shared. We may also be required to disclose your information to Philippine government agencies, law enforcement bodies, or regulatory authorities if we receive a lawful request or are obligated to do so under applicable legislation. In the event that spin ph undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, subject to the same privacy protections described in this policy. We will always notify you of any material changes to how your data is shared, and we will seek your consent where required by law. Outside of these specific scenarios, your personal information remains strictly within the spin ph platform and is not accessible to any unauthorised party.

Under the Philippine Data Privacy Act of 2012, you have specific rights regarding the personal information we hold about you, and spin ph is committed to honouring those rights in full. You have the right to access a copy of the personal data we hold about you at any time by submitting a request to our support team. If any of your personal information is inaccurate or out of date, you have the right to request a correction, and we will update our records promptly upon verification. You may also request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any legal retention obligations we are required to fulfil. If you believe your data has been processed unlawfully or that your privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. You may also object to certain types of data processing, including the use of your data for profiling or automated decision-making, by contacting us directly. We will respond to all data subject requests within a reasonable timeframe and in accordance with applicable law. To exercise any of these rights, please reach out to our support team using the contact details provided in the footer of this page.

We take the security of your personal information seriously and implement a range of technical and organisational measures to protect your data from unauthorised access, loss, or misuse. Your account is protected by password authentication, and we strongly encourage all Filipino members to use a strong, unique password and to keep their login credentials confidential at all times. Sensitive data such as payment information is transmitted using industry-standard encryption protocols, and our systems are regularly reviewed and updated to address emerging security risks. We retain your personal data for as long as your account remains active and for a reasonable period thereafter, as required by our legal and regulatory obligations under Philippine law. Once your data is no longer required, it is securely deleted or anonymised in accordance with our internal data retention schedule. In the event of a data breach that is likely to affect your rights and freedoms, we will notify you and the relevant Philippine authorities as required by law, without undue delay. If you have concerns about the security of your account or suspect any unauthorised access, please contact our support team immediately so we can take prompt action.